سياسة الاستبدال والاسترجاع

Return policy Products can be returned in the following cases: receiving a wrong product. receiving a damaged product. - Delivery charges will be deducted and subject to acceptance of the order by the Tawareedi team. - Fresh, frozen, and refrigerated products are excluded. Return conditions: the product must be unused and in its original condition. Refunds Refunds will be made using the same payment method used. The refund process takes between 7 to 21 days depending on the bank. Legal responsibility Tawareedi does not bear any responsibility for: indirect damages or losses resulting from the use of the service. technical malfunctions outside control. delays caused by circumstances beyond control.